Local Service Ads (LSAs): The Pay-Per-Lead Game Changer for Tradies

December 15, 2024

Google's LSAs put qualified tradies at the very top of search results, and you only pay for valid leads. A must-consider for plumbers, electricians, etc.

Local Service Ads (LSAs) by Google are a powerful advertising option specifically for local service providers like plumbers, electricians, HVAC technicians, locksmiths, and other trades.

How LSAs are Different & Why They're Great for Tradies:

1. Top Placement: LSAs appear ABOVE traditional Google Ads and organic search results. This is prime visibility, especially for urgent service needs.

2. Pay-Per-Lead, Not Per-Click: You only pay when a customer contacts you directly through the ad (e.g., a phone call or message). This is much more cost-effective than paying for clicks that may not convert.

3. Google Guaranteed / Screened: To participate, businesses often need to pass background checks and license verifications by Google (or its partners). This builds trust with users, as they see a 'Google Guaranteed' or 'Google Screened' badge on your ad.

4. Lead Management Tools: Google provides tools to manage leads, mark them as booked, and even request reviews from LSA customers.

5. Focus on Trust & Proximity: LSAs emphasize your review rating, service areas, and whether you're 'Google Guaranteed.' They are designed to connect searchers with trusted, local professionals quickly.

Key Steps to Get Started with LSAs (General Process):

* Check Eligibility: Verify that LSAs are available for your service category and location.

* Create an LSA Profile: This is separate from your Google Business Profile. You'll provide business details, service areas, hours, and service types.

* Background & Verification Checks: Complete any required background checks, license verifications, and insurance checks. This process can take some time.

* Set Your Budget: You control your weekly budget. Google will try to get you as many leads as possible within that budget.

* Define Service Area & Job Types: Be specific about the geographical areas you serve and the types of jobs you do. This helps Google match you with relevant leads.

* Manage Leads: Respond to leads promptly. You can dispute invalid leads (e.g., spam, or a service you don't offer).

Optimizing Your LSA Performance:

* Maintain a High Review Rating: Your average review score is prominently displayed. Consistently get good reviews on your connected Google Business Profile.

* Answer Calls Promptly: Unanswered calls are missed leads. Ensure someone is available to take calls during your business hours.

* Archive Leads Correctly: Mark leads as booked, declined, or completed. This helps Google understand your conversion rates and optimize your ad serving.

* Manage Your Budget & Bidding: While LSAs are somewhat automated, you can adjust your budget based on lead flow and seasonality.

* Keep Profile Accurate: Ensure your hours, service areas, and job types are always up-to-date.

LSAs are a fantastic way for tradies to get high-quality, direct leads. Because they are so prominent and trusted (due to the Google Guarantee), they can be a more efficient ad spend than traditional PPC for many service businesses. If you're a local tradie, LSAs should definitely be part of your marketing mix.